Shipping policy

Processing Time
Most orders are processed within 2-4 business days. Because our products are made to order, processing times are estimates and may vary depending on order volume or custom requests.

Shipping Rates
We offer a flat shipping rate on all orders unless the order qualifies for free shipping. The exact shipping cost will be shown at checkout before you complete your purchase.

Orders that meet our free shipping threshold will automatically receive free shipping at checkout.

Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.

Delivery Estimates
Delivery times shown at checkout are estimates provided by the shipping carrier and are not guaranteed. Adkins Mercantile is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances outside our control.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Adkins Mercantile is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Shipments
If your order arrives damaged, please contact us at shop@adkinsmercantile.com within 7 days of delivery with your order number and clear photos of the issue. We will review the situation and determine the appropriate resolution.